I’m not one to complain about things (okay, I do it all the time), but I at least don’t usually post the complaints on my blog (I’m too lazy). But this one warrants a post.
To make it simple, the service at the 42nd St. Papa Johns in Des Moines sucks. I mean, really sucks, as in, if it sucked any more they could quite possibly create their own black hole. The all began last week when I decided to order a pizza online when I first go to work at 8:15pm. The email confirmation came back and said it would be 30-45 minutes. That’s cool, I could eat it at 9 before the news started. 9:00 came and went… so did 9:45, and with the passage of that mark so did my patience. I called them on the phone asking about where my pizza was, and they told me that it should be there any minute. Apparently our definitions of “any minute” vary greatly. The pizza guy finally arrived at 10:27, which is no good as I was in the middle of a newscast. We eventually figured out how to get me my pizza and 2-liter of pop. But wait! There’s no pop and I think the pizza even had a little frost forming around it.
I called up PJ’s and told them about it… and they credited my account for a pop. Oooh, boy… a pop that was already free the first time. Fine, I’m hungry and cranky, so I decided to hang up before I got upset at whoever I was talking about. I knew it wasn’t his fault. Honestly, I think the delivery guy got all the way back to the 42nd St. location and realized he forgot to deliver my pizza. Which is interesting… since his job is to – DELIVER PIZZAS!
Anyway, tonight I decided to give them another chance. Maybe it was just a new and/or retarded driver. I called them this time rather than placing the order online. First I was told to hold and was hung up on. This just gave me a bad feeling and I should have backed out… but I had a free pop coming, damnit! Then I tried calling back for the next 15 minutes as I was constantly getting a busy signal. Now, seriously, I’m completely fine with them being busy. That’s cool… it’s called business. When I got through, I ordered the same thing as last time, except this time it was for two 2-liters. 45-60 minutes for delivery… that’s fine, I know they’re busy and this time I have until 4am to get my pizza.
The delivery came and was actually near the beginning of the predicted ETA. I paid for the pizza–warm this time!–and collected the pop. Now, I really never had any intentions of drinking the pop, so I didn’t think to see what I got. About 2am, I decided I was thirsty and needed a shot of caffeine to keep me awake through our crappy programming. What do I find in my bag? Two bottles of Caffeine Free Diet Coke! That would be great if that was what I actually wanted! It was supposed to be Coke. Just Coke, that’s all you have to do. It’s probably the shortest named pop in the place, so how could you not figure it out.
So, that’s it. I’m officially done with PJ’s. You’re dead to me PJ’s… you hear that? DEAD. I’m going to take my business to your big brother’s Papa Murphy’s.
Posted in Personal/Miscellaneous